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We take the time to listen

your feedback is appreciated

Our goal is to provide high-quality, personal and caring health services.
If you have any concerns, suggestions or even compliments please feel free to have a discussion at any time with our Practice Director, Jennifer Kettleton-Butler.

In order to monitor and improve our services we invite patients to fill out a brief survey after their consultations. Of course, these surveys are completely confidential. We also engage an external company to run an independent survey process every three years and we publish the results and our responses in reception.

We genuinely wish to hear from you if you are dissatisfied in any way with the service you have received so we can resolve your issue in person. However, if you prefer to contact the Office of the Health Ombudsman, the contact details are:

Office of the Health Ombudsman
PO Box 13281, George Street,
Brisbane, QLD, 4003
Telephone: 133 646